Opened 7 years ago
#19 new defect
Upload Forms: add tiff format and change message
| Reported by: | victor | Owned by: | |
|---|---|---|---|
| Priority: | major | Milestone: | |
| Component: | Version: | ||
| Keywords: | Cc: | ||
| Blocked By: | Blocking: |
Description
document: Priority tasks (Doc 4).docx
Accept .tif files as well in all the upload boxes in the site. And change the maximum file size to 5 MB in all the upload boxes (currently up to 10 MB is being accepted in some upload boxes).
Here's the list of pages where you will find "Upload boxes"
\- ITCPay "Authenticate card" page
\-ITCPay personal verification page (both for unverified personal accounts and unverified business accounts, this link appears under My account>Verifications. Also in account Home page, in "Account status:" field, a "Get verified" link appears for unverified accounts that redirects the user to the verification form.)
\- ITCPay business verification page (for unverified business accounts, this link appears under My account>Verifications. Also in account Home page, in "Account status:" field, a "Get verified" link appears for unverified accounts that redirects the user to the verification form.)
\- ITCPay ‘Submit A Support Ticket' page \[both for logged in users and not logged in users\] (there's an upload box in this page and the user can open more upload boxes by clicking ‘Add more' link).
In "Personal verification" page, in "Business verification" page and in "Authenticate card" page, there's a notice text posted on the top of the page\-
"Submit the documents asked below with high resolution and high quality in order to verify your identity. Any low resolution and low quality document will be rejected. All the 4 edges of the document must be visible. Do not crop or rotate the images. Your document must be in English or certified translation should be provided. Your document must be either in.jpg (typo), .jpeg, .pdf, .png, .gif, .bmp etc. format and Max Size 10M (both grammatical mistake and typo) \[The entire sentence is full of grammatical mistakes and confusions. "We accepts documents in etc. formats" – it can create some confusions for the user. It doesn't clarify exactly what formats of documents are accepted.\]."
You have to update the supported file formats names in the above notice text. Because from now, we accept .tif files as well. Also we do not need .etc next to the file formats names. And you have to update the maximum file size as well in the above notice text. Because we have changed the maximum file size to 5 MB.
The supported file formats and acceptable document size is mentioned below each upload box in ITCPay and Reojen site. You have to update that text posted below the upload boxes. About supported file formats, include .tif in the list. And about acceptable file size, change the maximum file size to 5 MB. Make this correction in the texts posted below every upload box in ITCPay site. I have already sent you the list of all the pages in ITCPay site where you will find upload boxes.
