Upload Forms: test and fix all upload forms

[victor]

document: Priority tasks (Doc 4).docx

Now review all the pages in ITCPay site where you can find an upload box. You have to ensure that all the upload boxes are working correctly. There may be problems in the upload boxes. Please check carefully if you find any bug there. Fix up the issues if found any. For example, it's possible that the upload boxes are not accepting a supported file format. Or the upload boxes are accepting an unsupported file format. Or the upload boxes are not validating the acceptable file size of the documents properly (acceptable file size is mentioned in the respective pages either on the top of the page or below the upload boxes). etc. etc. These are some possible issues.
Furthermore, create a function in the upload boxes so that he users can upload supported formats of files only. I mean when an user clicks on the "Browse" link in order to upload a file, the user will only see the files in supported formats in the window. As a result, the user will not be able to upload a document in unsupported format.
After you fix up the issues, create a document with a list of the issues you have found and fixed up and email us the document after that. We need to review the corrections you have made to ensure that you have not made any mistake while making the corrections.
Here's the list of pages where you will find "Upload boxes"\-

\- ITCPay "Authenticate card" page
\-ITCPay personal verification page (both for unverified personal accounts and unverified business accounts, this link appears under My account>Verifications. Also in account Home page, in "Account status:" field, a "Get verified" link appears for unverified accounts that redirects the user to the verification form.)
\- ITCPay business verification page (for unverified business accounts, this link appears under My account>Verifications. Also in account Home page, in "Account status:" field, a "Get verified" link appears for unverified accounts that redirects the user to the verification form.)
\- ITCPay ‘Submit A Support Ticket' page \[both for logged in users and not logged in users\] (there's an upload box in this page and the user can open more upload boxes by clicking ‘Add more' link).

After finding bugs in all the upload boxes and fixing up the issues, please find bugs in the entire form in all the above pages. All of the above pages contain forms and there are many fields in the forms. Maybe there are bugs in some fields. You have to fix up the issues in all the forms. For example, I am almost sure there are problems in "Personal verification page" and "business verification page". Sometimes when I try to upload documents in "Personal verification page" I get an error, "The photo ID field is required" even though I have uploaded everything correctly. Or imagine, I have submitted personal verification information and documents, but the admin have rejected those from admin panel. Now I have to resubmit the information and documents in "Personal verification" page. The information and documents I previously submitted will not be deleted from the form and will appear in the respective fields. And I can just edit the form and resubmit the form. For all other fields in the form, I can re-use the information and document I previously submitted without entering/uploading any information/document again. But when I try to reuse photo ID without uploading a new ID, I get error "The photo ID field is required". Why is this so? So there are problems in the personal verification form. Maybe there are problems in the other forms in the other pages mentioned above as well. Please fix up all these issues in all these forms.
After making corrections in these forms, please email us a report in a document about exactly what corrections you have made in the forms. We need to review the list of corrections. Because we have to make sure that you have not made any mistake while making these corrections